How do I stop missing calls after hours?

Do this

1. 1

   Count what you miss

   Pull one week of call logs from your phone system and mark every call that rang out or went to voicemail, with the time. That list tells you which hours need cover first.

2. 2

   Decide what counts as an emergency

   Write down the two or three situations worth waking you for (a burst pipe, no heat, a car stuck on the road) and who gets that call. Everything else can wait for morning.

3. 3

   Give it your answers

   Hours, the area you serve, prices you are happy to say out loud, what you don't do, and how to book. Short, in your own words.

4. 4

   Forward only the overflow

   Set your line to forward to the assistant after a few rings and after hours, so you still take the calls you can.

5. 5

   Read the morning summary

   Each call lands as a few lines: who, what, how urgent, what was promised. Call back the ones that need you first.

6. 6

   Listen to five calls a week

   Fix any answer it got wrong. In the first month that is most of the upkeep.